Chicago, IL– (10/19/17) – Jack Conway & Company, Inc. has been awarded the prestigious RELO® Quality Certification from Leading Real Estate Companies of the World® (LeadingRE), a selective global network of the highest quality real estate firms. The only program of its kind, the RELO® Quality Certification (RQC) quantifies and qualifies true relocation service excellence. Modeled after the Malcolm Baldrige National Quality Award, it was created by LeadingRE to provide measurable standards for the pursuit of relocation excellence.
To receive the certification, Jack Conway & Company’s relocation department completed a rigorous and lengthy application process, overseen by a committee of leading industry professionals. Virtually every aspect of the company’s relocation operation was reviewed thoroughly, using specific criteria to evaluate performance and production, staffing, training and continuing education, quality and scope of service for relocation clients, program marketing, customer satisfaction, technology resources, office facilities, and more.
“It is a great pleasure to welcome Jack Conway to the esteemed group of firms that have been awarded the RQC,” said LeadingRE President/CEO Pam O’Connor. “Their relocation department has distinguished itself by going beyond expected quality service, demonstrating industry leadership and continuously focusing on customers and results.”
“We are so proud to have earned this highly-esteemed certification,” said Conway CEO/President Carol Conway Bulman. “As far back as my father’s involvement in helping found Leading Real Estate Companies of the World® , Conway has been committed to providing the highest level of service for all of our clients, whether they are moving next door or across the globe. I am so grateful for the members of our Relocation team who are committed to being outstanding in every way.”
A family-owned Massachusetts-based firm with 30 offices and more than 700 agents, Jack Conway & Company serves the North Shore to Boston, Metrowest, Cape Cod and the South Coast, extending its reach globally to 65 countries through its affiliation with LeadingRE.
To see a full list of RQC companies, visit LeadingRE.com/aboutus/membercredentials.
For more information about Jack Conway & Company’s relocation services, contact Global Relocation & Corporate Services Director Ilona Robbins at 781-616-6857 or irobbins@jackconway.com.